Safety recommendations provided by event organisers and Catalan Police
While inside Fira Gran Via venue please call +34 932 33 41 00 for any emergencies during Event hours only. At Montjuïc, call +34 932 33 31 00.
However, while you are here we suggest you take the common sense precautions as you would when visiting any major city:
Always remove your Congress pass upon leaving the venue
Do not display large amounts of cash; carry only as much as you need
Keep your personal belongings with you, both inside and outside the venue
Be vigilant in crowds, restaurants and on public transportation; watch out for people creating distractions and diversions
When walking around the city, know how to get to your destination in advance so you appear confident in where you are going
For your convenience we have teams of motorcycles available to travel wherever you are and offer personal assistance by accompanying to the nearest police station, with completing any paperwork needed to report an incident, replacing your documentation and cancelling your credit cards.
This is a free 24-hour Security Service telephone number for assistance and information during the event days. This service covers the entire city of Barcelona, not just the event venue. The number appears on the back of your pass.
The Police station is inside the venue in the South Entrance building. Here you may seek help, report incidents and retrieve lost items.