Please email MWC Barcelona customer support at [email protected] with any questions about accessibility.
Accessible taxis can stop at the specially designated areas in the venue’s taxi rank.
If you need an accessible taxi, get in touch with our partners, Barcelona Special Traveller – a local company that specialises in accessibility support services. Email Barcelona Special Traveller at [email protected]
Travelling by private Car
Travelling by public transport
The three closest metro stations to the Fira Gran Via venue have accessible elevators (Europa Fira on FGC/ L9S, Fira on L9S and Foc on L10S)
If you need to access the event with a guide dog or assistance dog, please email MWC Barcelona customer support at [email protected] before the event.
Attendees who require the assistance of a companion during MWC can request a complimentary Companion Pass from GSMA up to two weeks before the event. The following rules apply to the Companion Passes:
To guide your preparation, please note that we cannot provide the following:
NaviLens is a navigation and labelling app especially designed to enable people with sight loss to access and locate information and interact with the environment around them. Information can be accessed on the move; codes don’t have to be in front of users to be detected; cameras can detect them in a range of 160-180 degrees and when detected, codes provide distance and guidance information through visual, audio and haptic feedback.
GSMA is proud to announce that in partnership with Fira Barcelona, Mobile World Congress 2023 is the first large event to use NaviLens’ smart technology to help visually impaired attendees navigate and find their way independently within Fira Gran Via by orienting them in the environment through voice instructions and offering them accessible contextualized information.
GSMA is excited to make MWC23 more inclusive ensuring that all attendees can participate equally in the event.
NaviLens tags are successfully used across the world. It is free and easy to use - the app works on both the Android and Apple operating systems and is completely accessible.
Barcelona Special Traveller is our specialized service provider for accessibility support services. If interested in this service, please email Barcelona Special Traveller at [email protected]
They provide services that range from accommodation to transport, including:
Speech-to-Text in Captioning Services will be available in all Keynote sessions and D4T sessions provided in English.
Barcelona Special Traveller delivering inclusive experiences
DeafTawk is a digital platform that aims to bridge the communication gap between the 466 million Deaf community and the hearing community by connecting them with qualified Sign Language Interpreters in real time, covering more than six different sign languages. DeafTawk has expanded its operations to Singapore, U.S, Sri Lanka and Denmark and is developing an AI-based model to convert sign language to text and voice and vice versa.
Once again, DeafTawk will be partnering with GSMA to make MWC23 more inclusive through the provision of Sign Language Interpretation at key sessions, ensuring Deaf attendees can participate equally in the event - an initiative that was widely recognised and applauded by governments, mobile network operators, and the MWC community.