Accessibility at MWC Barcelona

GSMA is committed to creating an accessible environment for all attendees to enhance their experience at MWC Barcelona 2023.

We're here to help – just get in touch

Please email MWC Barcelona customer support at [email protected] with any questions about accessibility.

Travelling to the venue: Fira Gran Via

Accessible taxis

Accessible taxis can stop at the specially designated areas in the venue’s taxi rank.

If you need an accessible taxi, get in touch with our partners, Barcelona Special Traveller – a local company that specialises in accessibility support services. Email Barcelona Special Traveller at [email protected]

Travelling by private Car

  • Drop off: We have a dedicated area at the VIP car pick up/drop off area at CC3. A car sticker needs to be requested in advance. Please email our private car partner at [email protected]
  • Access: Accessible parking spaces are available in Parking B and F. Car owners must present a valid disability sticker in the car.

Travelling by public transport

The three closest metro stations to the Fira Gran Via venue have accessible elevators (Europa Fira on FGC/ L9S, Fira on L9S and Foc on L10S)

Guide dogs and assistance dogs

If you need to access the event with a guide dog or assistance dog, please email MWC Barcelona customer support at [email protected] before the event.

Companion Pass request

Attendees who require the assistance of a companion during MWC can request a complimentary Companion Pass from GSMA up to two weeks before the event. The following rules apply to the Companion Passes:

  • The Companion Pass will match the badge type of the designated badge holder
  • The Companion Pass is not transferrable
  • The bearer of the Companion Pass must be accompanied by the person with an accessibility designated badge at all times
  • The Companion Pass holder does not have access to any events on their own
  • All registrants must pick up their own credentials by showing their photo ID at Registration (Passport or EU National ID)

Services not available at MWC Barcelona

To guide your preparation, please note that we cannot provide the following:

  • Devices that are personal or individually prescribed, such as prescription eyeglasses, hearing aids or wheelchairs
  • Services of a personal nature, such as assistance in eating, toileting or dressing, or the pushing of wheelchairs
  • Connection to sound boards
  • Push services for mobility reduced attendees
  • Interpreters to accompany individuals within the venue, satellite events or parties

Services outside the venue

Barcelona Special Traveller is our specialized service provider for accessibility support services. If interested in this service, please email Barcelona Special Traveller at [email protected]

They provide services that range from accommodation to transport, including:

  • Accommodation – Advice regarding the choice of the most suitable accommodation for your needs and preferences
  • Healthcare Services – Advice regarding interim medical care, nursing services, personal assistance services, pharmacy, chiropody and physiotherapy
  • Orthopedic Services – Assistance with the hire and repair of items, such as wheelchairs.
  • Leisure Oriented Services – Assistance with transfers, accessible transport, personal shopping, accessible restaurants and rental of electric mobility buggies
  • Meet & Greet Services – Booked individually upon request

    Services inside the venue

    Speech-to-Text in Captioning Services will be available in all Keynote sessions and D4T sessions provided in English.

    Barcelona Special Traveller delivering inclusive experiences