Payments, Refunds & Cancellations

We accept payment by American Express, MasterCard, or Visa.

Note: Visa debit cards may not be accepted outside of the country of origin and / or your bank may decline large transaction amounts. For more information, contact your bank directly before attempting payment.

Payments are accepted in Euros only.

This facility is only available for large payments (currently €5,500 incl. VAT) and will become automatically available in the system when you reach the payment stage.

The deadline for making payment is 13 February 2026. As there are no onsite facilities, payment must be made prior to this date. Registrations after this date must be paid for by credit card.

ALL SALES ARE FINAL. Cancellations, as well as ‘no shows’ will be liable for the full registration fee. Cancellation of travel and hotel reservations are the responsibility of the registrant. Please consult the GSMA’s Attendee Terms & Conditions for Events for full details.

• Client Portal users with complimentary allocations should log into their account and check the registration status of the pass they wish to cancel. Please consult your Client Portal User Guide for further information.
• If you received your pass from an Exhibitor, Partner, Sponsor or GSMA, please contact them to let them know you will be unable to attend.
• Attendees who have purchased their passes can use the Substitution function in their accounts to give their pass to someone else (though you will still be liable for the full cost)

Downgrades of passes are permitted but will still be liable for the full registration fee of the original pass purchased. For more information, please see our GSMA’s Attendee Terms & Conditions for Events.

Please email registration@mwcbarcelona.com specifying precisely what details would you like to change and how would you like them to appear on the invoice. Once received, we will proceed with the modification as soon as possible.

The GSMA does not promote a tax compliance and recovery service for MWC. This is due to differing standards of service and delivery available to different attendees and exhibitors in different countries. You may wish to undertake a search in your country for a reputable service provider and/or engage with your accounts or auditors for a recommendation specific to your organisation and country.

If you are no longer able to attend and want to give your pass to a colleague, you have two options:

• If you received your pass from an Exhibitor, Partner, Sponsor or GSMA, please contact them to let them know you will be unable to attend.
• Attendees who have purchased their passes can use the Substitution function in their accounts to give their pass to someone else (though you will still be liable for the full cost). Log in to your registration account and look for the option 'Request to Substitute My Pass' on the top right-hand side of the page.