Information

IntegraTouch, a full-service software, integration, operations, and virtualization company, developers of Symphony, a single-stack BSS/OSS/Revenue Management solution, recognized by Gartner as a top viable IRCM for the Communications/Cloud/Service Provider industry.

The below modules were built to work with one another and are integrated out of the box.

Digital Experience:
- CRM
- Customer Self-Service Portal
-E-Commerce
- Point of Sale (POS)

Revenue & Change Management:
- Quoting
- Rating
- Billing
- Pre/Post Paid Billing
- Commissions

Operations Support:
- Ticketing
- Order Management
- Inventory
- Alarm Management
- Fraud

Network Management:
- Provisioning
- Workflow Engine
- Performance Management
- Change Management

Data Management:
- AI & BI
- Mediation
- Roaming
- Interconnect Settlements
- Data Sharing

IntegraTouch’s revenue and operations management includes:

– $8 Billion in client billable revenues managed annually

– 42 Million active subscribers

– 24 x 7 x 365 managed operation