Speaker Bio
Libby Barr is the Chief Operating Officer at Avanti Communications (“Avanti”) and a member of its Executive Committee. Joining in January 2019, Libby is responsible for the development and growth of the Carrier, Mobility and Enterprise customers along with overseeing the end-to-end customer experience across Avanti’s Sales and Marketing departments.
Libby is passionate about connecting some of the hardest-to-reach communities in the world. Key milestones include the connectivity of over 1,000 villages in Africa, to which Avanti has made significant investments to provide satellite infrastructure and digital connectivity in rural and ultra-rural areas. Along with her team, Libby’s focus will be on connecting a further 10,000 villages and schools over the next five years.
Prior to Avanti, Libby was at BT for nine years. As Managing Director of Customer Care, she was a key member of the BT Consumer Leadership Team who grew the company’s revenue by more than £1.2bn in five years. Libby was also responsible for the strategic vision, leadership and transformation of a 10,000 strong Customer Care organisation across more than 30 sites worldwide.
Libby began her career at Vodafone. At the company for 22 years, she held positions in both the global and UK organisations, leading the Enterprise Sales and Service organisations. In addition, Libby was a Trustee of the Vodafone Foundation.