How can I register myself to the MWC public registration?
Why is my credit card not working online?
It might be because of the new Payment Regulation (PSD2) payment regulations, it may be necessary to verify your purchase when you pay a credit or debit card. If you cannot process the payment, it may be because the value of your purchase is high. Try to divide it up or use another payment method. If problem continues, call us on 900 900 314.
I am having a problem changing from a contractor to an event visitor pass
Contractors and event attendees have different badges. Any contractor wishing to enter during event days needs to make sure that they are registered with an event badge. Please speak to your exhibitor contact to register you or provide you with a registration code. If you need to purchase a pass, go to your contractor account, switch profile and click on Purchase Badge Now.
I registered for virtual pass (incorrectly) It should have been a physical pass
You need to change to an in-person / physical Pass Type. To do so, email [email protected] with your registration details and the pass type you wish to change to and request a change. An upgrade payment may be applicable if the pass type you are changing to is more expensive than the one your Virtual Pass.