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Where can I find my Digital Access Pass?
The Digital Access Pass can be found in the MWC Series App
If you need help accessing your pass, please see our Help Guide
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What does the Digital Access Pass look like?
The Digital Access Pass when active will be a full screen view with your photo, a QR code and your pass details on it.
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When will the Digital Access Pass be available?
The Digital Access Pass will be available from February 2025
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Can I use my Digital Access Pass for build up or dismantling?
Yes – the Digital Access Pass can be used from the commencement of the build period (17 February) onwards as long as your pass type has Extended Hours. This is shown with a star symbol.
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Do I need my Digital Access Pass inside the venue?
Yes, if you are attending any conference / programme sessions you will need to scan your Digital Access Pass for entry. Your Digital Access Pass can also be used for lead retrieval.
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My battery has run out and I cannot access my phone
You will need to charge your phone and ensure you can access the Digital Access Pass before you can enter the venue. Alternatively, you can log into your registration account from an alternate device (e.g. laptop) and display the pass from here
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My device is not working / has been lost / stolen, how can I get in?
You will need to use a replacement device or tablet to display your Digital Access Pass from your registration account.
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Is Wi-Fi available for me to use my Digital Access Pass?
Wi-Fi will be available in select areas around the venue but in some external access areas you may be required to have a data plan to access the app and your Digital Access Pass.
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Is there any other way to access my Digital Access Pass?
If you are unable to or do not wish to download the event app, you can access your Digital Access Pass from the homepage of your registration account.
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