Information
Merak Technology empowers telecom enterprises and their technology partners to optimize processes with AI-driven automation. We integrate seamlessly with CRM, ERP, BSS, and OSS systems, helping telecom giants like China Mobile, China Telecom, and China Unicom streamline operations, cut costs, and enhance customer experiences.
How We Deliver Value
AI-Powered Insights: Use process mining and large language models (LLMs) to analyze BSS/OSS data, visualize workflows, and resolve bottlenecks in order management, customer care, and service operations.
Tailored for Telecom: Address unique challenges in customer-facing and internal processes, turning siloed data into actionable improvements.
Partner-Centric Tools: Provide modular AI building blocks (APIs, analytics tools) for CRM/ERP/BSS developers to enrich their platforms with intelligent automation, predictive analytics, and real-time decision-making.
For Telecom Operators:
Uncover hidden inefficiencies and drive measurable efficiency gains.
For Technology Partners:
Differentiate your solutions with embedded AI capabilities, accelerating value for shared clients.
Let’s Build Smarter Processes Together
Contact us to explore how Merak’s AI can elevate your systems.
How We Deliver Value
AI-Powered Insights: Use process mining and large language models (LLMs) to analyze BSS/OSS data, visualize workflows, and resolve bottlenecks in order management, customer care, and service operations.
Tailored for Telecom: Address unique challenges in customer-facing and internal processes, turning siloed data into actionable improvements.
Partner-Centric Tools: Provide modular AI building blocks (APIs, analytics tools) for CRM/ERP/BSS developers to enrich their platforms with intelligent automation, predictive analytics, and real-time decision-making.
For Telecom Operators:
Uncover hidden inefficiencies and drive measurable efficiency gains.
For Technology Partners:
Differentiate your solutions with embedded AI capabilities, accelerating value for shared clients.
Let’s Build Smarter Processes Together
Contact us to explore how Merak’s AI can elevate your systems.