The Business Imperative for Digital Inclusion

MWC Barcelona 2026 defines the next phase of our industry as The IQ Era — an era where intelligence, AI, and data drive every strategic decision. But intelligence is only as strong as the systems and societies it reflects.

The GSMA Guide, The Business Imperative for Digital Inclusion, makes a simple but critical point: exclusion creates blind spots, bias, and risk in intelligent systems. Inclusion, by contrast, is what makes intelligence credible, trusted, and scalable.

In the IQ Era, Digital Inclusion is no longer a social add-on. It is a core input into better data, better decisions, and better outcomes — for business, for society, and for the future of our industry.

This session marks the public unveiling of the GSMA’s newly published guide, 'The Business Imperative for Digital Inclusion: Reporting and Engagement,' which positions digital inclusion as essential to business strategy. The session opens with the formal launch of the Guide, followed by a senior‑level fireside discussion on DI as business intelligence, and concludes with a global operator panel translating the Guide into action across regions.

Join us to learn how digital inclusion can be:

• A driver of inclusive intelligence in the IQ Era
• A tool for regulatory readiness
• A mechanism for risk mitigation, growth, measurable impact, and business transformation