All registrations must be completed online before arriving at the venue. To start your registration please go to our website.
No. We no longer have registration facilities onsite and all attendees must be registered before they arrive.
If, for some reason, your registration is not complete or you are registering for the first time, you will need to use your mobile device (and mobile data) to complete your registration. You should allow extra time for this as you will also need to have your photo and ID checked which can take time at busy periods.
The registration system remains open throughout the event, however ALL attendees need to have their identity checked before arriving at the venue and processing times vary. To avoid any issues, please make sure that you have completed your registration and had your ID checked before you arrive. Your registration account will clearly display whether you have completed all mandatory information and are ready to enter the venue.
If you have any issues during your registration, we have a chat facility at registration.mwcbarcelona.com - just look for the chat symbol in the bottom right hand corner.
The Press Team is reviewing your accreditation request and they will respond to you shortly to advise if you have been approved. Please be aware that this process can take up to a week to be completed.
If you feel that your application has been declined in error please contact a member of the GSMA Press Team at [email protected]
No, you can only register in full for your own pass.
You can purchase passes for others by selecting Group Purchase from your registration account home page. Once purchased, attendees must log into their own accounts and complete the photo and ID submission process. Attendees will be refused entry to the event if this information has not been provided, and verified before they arrive at the venue.
Please check the process here
If your registration code has expired, please contact the person who sent you the code for assistance.
Invitations are sent exclusively from Exhibitors, Partners and Sponsors directly to their staff and guests.
The Ministerial Programme is an invitation only event targeted at senior government and industry representatives.
All information about the event can be found on the Ministerial Programme website.
If you have issues with your registration code, please contact the company who sent you the invite in the first instance. If the code is valid but still not working, please contact [email protected]
If you have been confirmed as a Conference / Keynote speaker, you will be contacted directly by the speaker management team with instructions on how to register.
If you are speaking at an event or programme other than the official Conference programme, please contact the organiser for that event for instructions on how to register.
You can upgrade your pass from the home page of your registration account.
Attendees are required to have an identity check before arriving at the venue. At previous events this would have been done at badge collection however now that registration / access is digital we have also moved this check online.
We will take the image from your passport and use biometric tokens to match this against a photo that we will take of you during the registration process. For further information on our use of facial recognition technology, click here
If you use the automatic option with our facial recognition tool (BREEZ), your ID check will be instant. If you choose the manual option, this will be processed by our contact centre but may take a number of days dependent on volumes.
You will be requested during your registration to scan your passport or EU National ID card. Online instructions will guide you through this process.
Only valid passports or EU national ID cards are accepted to complete your registration.
Attendees who do not provide their identification will not be able to complete their registration, access their Digital Access Pass or enter MWC.
Your attendees will receive instructions via email on how to access their account and submit this information. When they first log in, they will be asked to add in some further personal information and then will be taken through the ID and photo submission process.
We are committed to ensuring the safety of MWC attendees, both at the venue (Fira Gran Via) and offsite as they visit the city of Barcelona. As part of our overall venue and citywide security plan, we work with the Mossos d´Esquadra to identify and address possible security threats. Collecting attendee identification is one means to enhance our overall security plan and improve attendee security.
No, ID collection was introduced at MWC16 to ensure the safety of MWC attendees.
ID information is collected from the scanned image that you have uploaded into your registration account. The data is extracted from the MRZ code on your passport or EU National ID card. This data is encrypted and securely transferred to a server and will only be retained for the period prior to, during and shortly after the event.
All attendees are required to provide this information prior to arrival at the venue.
We utilise industry-recognised encryption within the systems that collect personal data. Additionally, the GSMA and Fira have commissioned a third-party penetration test and systems audit to ensure the security of personal information.
It is your sole responsibility to take care of visa requirements. If you require a VISA support letter to attend MWC Barcelona 2023, please request one via the registration system after you have completed your registration.
For more information please contact the closest Spanish embassy or consulate in your territory https://www.exteriores.gob.es/es/EmbajadasConsulados/Paginas/index.aspx
Please read the information here to understand whether you need a Visa to enter Spain.
If you do not require a visa, you should not apply for visa support as the GSMA will not issue supporting information for nationalities that do not require a visa.
GSMA can provide you with a supporting invitation letter which you can request through your registration account after your registration is fully completed and any outstanding payment is settled.
Because GSMA Ltd. is a US-based organization, and its GSMA Group affiliates are UK and EU based organizations, GSMA Ltd. must comply with all applicable US, UK and EU trade sanctions. Those trade sanctions prohibit GSMA Ltd. from issuing a visa invitation letter to delegates from Cuba, Iran, North Korea and Syria, as is also the case for delegates from other countries or territories who have been designated as sanctioned persons by the US, UK and/or EU authorities.
Please note that regardless of your personal visa invitation, you will not be permitted to access GSMA Ltd. events if the company you represent is subject to US, UK and/or EU trade sanctions. If you are unsure whether U.S. sanctions apply to you or your organization, please contact us at [email protected]
To request your visa support letter, you should login back to your registration account, go to Apply for a Visa Letter and complete the Passport Information section.
Your visa support letter will be sent to your main email account as a PDF attachment only when you have completed your registration, settled any outstanding payment and had your ID validated.
We accept payment by American Express, MasterCard, or Visa.
Note: Visa debit cards may not be accepted outside of the country of origin and / or your bank may decline large transaction amounts. For more information, contact your bank directly before attempting payment.
Payments are accepted in Euros only.
This facility is only available for large payments (currently €5,000 incl. VAT) and will become automatically available in the system when you reach the payment stage.
The deadline for making payment is 10 February 2023. As there are no onsite facilities, payment must be made prior to this date. Registrations after this date must be paid for by credit card.
ALL SALES ARE FINAL. Cancellations, as well as ‘no shows’ will be liable for the full registration fee. Cancellation of travel and hotel reservations are the responsibility of the registrant. Please consult the event terms and conditions for full details.
E&P users with complimentary allocations should log into their account and check the registration status of the pass they wish to cancel. Please consult your E&P User Guide for further information.
If you received a complimentary pass or purchased a pass from an Exhibitor or Partner, cancellation or substitution may be at their discretion. Contact the Exhibitor or Partner for more information.
Paid attendees can send a substitution request if they are no longer able to attend. Please email [email protected] for more details on substitutions.
Please email [email protected] specifying precisely what details would you like to change and how would you like them to appear on the invoice. Once received, we will proceed with the modification as soon as possible.
The GSMA does not promote a tax compliance and recovery service for MWC. This is due to differing standards of service and delivery available to different attendees and exhibitors in different countries. You may wish to undertake a search in your country for a reputable service provider and/or engage with your accounts or auditors for a recommendation specific to your organisation and country.
If you are no longer able to attend and want to give your pass to a colleague, please contact [email protected] if you have purchased your pass. If you were sent an invitation or registered by someone else, please contact them to request a substitution.
If you have forgotten your password, you can reset it by visiting the registration website, clicking on the ‘Sign In’ button and then the ‘Forgot Password’ link. You will be offered a choice of receiving a reset link via email or SMS.
Please check your junk / spam folders for the email if you did not receive it.
To unlock your account please contact: [email protected]
There are many factors why emails may not be received and is probably down to the individual mail server settings or the spam filtering used by your company. Please check your spam folder and contact the IT department of your company to ask them to whitelist [email protected]
A valid email address is required to register for MWC23. If you do not use a valid address, you will NOT receive any invitations, confirmation of your registration, visa support letters, password recovery and other important registration emails.
If you wish to manage other emails that the GSMA may send to you, please access the Email Preference Centre to manage your opt-in choices.
All attendees are required to provide an e-mail address to complete their registration. We use the email address to create your account and send you confirmation of your registration as well as other important registration information.
You can opt to add an additional email address during the registration process or you can log back into your registration account and ‘Update your personal details’
You will receive copies of your registration emails (EXCEPT password reset or visa support letter) to this additional address.
If any of your information has changed, you can log back into your registration account and edit ‘My Details’. Please note that you will not be able to change your email address or your First Name / Last Name but will need to email our Contact Centre at [email protected]
At the beginning of the registration process, you can link your accounts by clicking on the ‘Sign in with LinkedIn’ button. Please note: if you have been sent an invitation to register, you MUST use the same email address on the invite as this is linked to your complimentary pass.
If you already have a registration account, you will be able to link to your LinkedIn account from your account home page.
If you do not remember your LinkedIn password, select the “Forgot password” option from Linkedin and follow the steps.
Of course, you are not required to have a LinkedIn account to register. You can skip the LinkedIn button and continue through the rest of the registration steps.
You can unsubscribe from GSMA emails here. You will still receive all emails relating to your registration.
The Digital Access Pass will be available in the My MWC event app from February 2023.
The Digital Access Pass when active will be a full screen view with your photo, a QR code and your pass details on it.
The Digital Access Pass will be available from February 2023.
Yes. If you have Extended Hours access, shown by a white star symbol, you can use your Digital Access Pass from 7 February all the way through to 7 March.
Yes, if you are attending any conference / programme sessions you will need to scan your Digital Access Pass for entry. Your Digital Access Pass can also be used for lead retrieval.
You will need to charge your phone and ensure you can access the Digital Access Pass before you can enter the venue.
You will need to use a replacement device or tablet to display your Digital Access Pass.
It is possible but will depend on how badly broken your screen is. You can enrol into our BREEZ programme that will give you touchless access using facial recognition. Log into your registration account and click on Enrol in BREEZ.
Wi-Fi will be available in select areas around the venue but in some external access areas you will be required to have a data plan to access the app and your Digital Access Pass.
The app is available via the Play Store, App Store and Huawei App Gallery
Your login details are the same details that you used for your registration account. If you have forgotten your password, please go to your registration account and follow the instructions to reset your password via the login button.
If you are unable to download the app from any of the available stores, you can access your Digital Access pass from your registration account. However if you can download the app, please do so.