Digital Access Pass - Help Guide

Download our app

If you have downloaded the app, please make sure you have the latest version.

Login to access your pass

DAP Open

Display your pass

If you cannot see your Digital Access Pass, please follow our help guide below

*1. Registration Incomplete*

1. Registration Incomplete

If you can see this screen your registration has not been completed. Visit your registration account to check that you have submitted your photo, ID and paid (if necessary).

*2. Issues logging in to your App*

2. Issues logging in to your App

Your username and password are the same as your registration account. If you need to reset your password, please click on Forgot Password? and follow the instructions. You can choose to send your password recovery link to your email or mobile phone (must match what we have on record)

*3. Daily Welcome Message*

3. Daily Welcome Message

Each day when you open your Digital Access Pass you will be greeted with a welcome screen. To access your pass for the event, simply click on the green button at the bottom of the screen.

*4. Digital Access Pass not available*

4. Digital Access Pass not available

Only pass holders with Extended Hours access will be able to enter the venue prior to the event opening on Monday 26 February.

Your pass will be activated on Sunday 25 February for you to get ready for the event and check that you can open the pass.