GSMA is committed to create an accessible environment for all attendees and enhance their experience at MWC Barcelona 2020

In this section

How to contact GSMA

Please email GSMA at [email protected] up to two weeks before the event (by Friday 7th Feb 2020) with any questions or to request any of the services available below.

Getting to MWC


We offer an adapted taxi booking service prior to the event through our partners, Barcelona Special Traveller – a specialised local company on inclusivity services. If interested in this service, please contact:

Access: We have designated areas at both North and South entrances where adapted taxis are allowed to stop and pick-up/ drop-off mobility restricted attendees by the local police.

Private Car

Drop off: We have a dedicated area at the VIP car pick up/drop off area at CC3. A car sticker needs to be requested in advance. Please contact: [email protected]

Parking: Adapted parking spaces are available in Parking B and F. Car owners must present a valid disability sticker in the car

Public Transportation

The three closest metro stations to Fira Gran Via venue have adapted elevators (Europa Fira on FGC/ L9S, Fira on L9S and Foc on L10S)

Accessibility Onsite


Wheelchair accessibility is available at the venue. There are two main access points at South Entrance and North Entrance.

We are happy to help make arrangements for wheelchair users to access all our features.

Guide Dogs

Guide Dogs are allowed at MWC Barcelona 2020, but in order to gain admission to the event, the owner of the dog will be required to present legal documentation. The individual presenting the card must be the person to whom the card is issued and the dog credentials must correspond to the dog identified on the card. Owners must be responsible for cleaning after their dog. If you need access to the event with a guide dog, please contact GSMA.

Attending MWC

Companion Pass Request

Attendees with disabilities who require the assistance of a companion during MWC Barcelona can request a Companion Pass from GSMA, up to two weeks before the event. The following rules apply to the Companion Passes:

Services not available at MWC Barcelona

Outside of Venue Services

Barcelona Special Traveller is our specialized service provider for different inclusive services. If interested in this service, please contact:

Tel: +34 937637347
Office Hours: 09:00-14:00h to 16:30-19:30h
Out of Office Hours Tel: +34 609675466
Email: [email protected]

They provide services that range from accommodations to transport, see more below.