Claire is the Head of Connected Women, Connected Society and Assistive Tech at the GSMA. Connected Women is focused on accelerating digital and financial inclusion for women and reducing the gender gap in mobile internet and mobile money services. Connected Society is focused on supporting the mobile industry to increase access to and adoption of the mobile internet for the underserved. Assistive Tech is focussed on advancing the digital inclusion of persons with disabilities.
Claire has been working for over 20 years with public, private and international development organisations on social policy and service delivery with a focus on information and communications technology (ICT) policy and practice. She has developed, managed and implemented programmes in Africa, Asia and the UK including as a senior consultant at Atos KPMG Consulting and at IDRC. Claire holds an MSc in Social Research Methods (2012) and an MSc in Social Policy and Planning in Developing Countries (1997) from the London School of Economics and Political Science (LSE).