From Vision to Reality - The Journey to Becoming an AI-First Telco Organization

In today’s rapidly evolving digital landscape, AI is no longer a future aspiration - it’s a strategic imperative.
Join us for an engaging conversation between Three Ireland's Chief Architect, Hugh Crean, and Amdocs’ Raman Abrol, President, European Strategic Accounts, MEA & India, as they share insights from their collaborative journey toward building an AI-first organization.

This session will explore:

• The Why: Why AI-first matters for driving business agility, customer experience, and operational efficiency.
• The How: Practical steps and cultural shifts required to embed AI across the enterprise.
• The Now: Real-world examples of agentic experiences already transforming e&’s operations—powered by Amdocs’ AI-driven solutions.

From intelligent customer interactions to autonomous service operations, discover how Amdocs and e& are co-creating a future where AI is at the core of every decision and experience.