Frequently Asked Questions

Got a question about the awards? Then check this frequently asked questions section for a quick answer here

GLOMOs Frequently Asked Questions

GLOMOs FAQ

What are the GSMA’s Global Mobile Awards (or GLOMO Awards) and what do they aim to do?
The GSMA’s GLOMO Awards offer organisations across the global mobile eco-system (including all converging vertical sectors) the opportunity to showcase the latest and best mobile products, apps, devices, services, and initiatives to the industry and the world. The Awards are open to all eligible mobile companies, and supporters of the mobile eco-system – GSMA Members, Associate Members and Non-members – as defined in the individual category eligibility descriptions. The presentation of the awards takes place during the MWC Barcelona the world’s largest and leading mobile industry event held annually in Barcelona (from 24 February – 27 February 2020).
What is the GSMA?

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.

For more information, please visit the GSMA corporate website at www.gsma.com. Follow the GSMA on Twitter: @GSMA.

How long have they been running?

The GLOMO Awards were first presented in 1996. This year’s cycle, the GLOMO Awards 2020, will be the 25th year.

Who can enter the Awards?

See eligibility sections within the individual awards categories. The GLOMO Awards recognise and celebrate all contributions made to the evolving and developing mobile industry. Companies and organisations from all over the world are welcome to enter in our wide range of categories covering broad aspects of the mobile industry. These awards encourage and support entries which grow and enhance the mobile eco-system and advance the value of mobile communications with noticeable benefits to the wider industry.

We honour those who most cherish the concept of the mobile community-of-interest, who in their coming together, have helped to generate value for the whole industry. Essentially, the awards are open to ALL players in the mobile communications eco-system, from mobile operators and manufacturers to industry participants and suppliers from converging industries such as the financial, energy, entertainment, advertising, computing, education, automotive, health, the Internet etc. and all others where mobile products and services are used or are being developed.

How do I enter the Awards?

You can enter the Awards online here by completing the on-line entry form. The specific questions you will be asked are shown on the entry platform.

How many Award entries can I submit?

Multiple entries may be submitted. You can enter as many different categories as you wish. There is no limit on the number of entries you may submit per category.

Do I have to be a member of the Association to enter the Awards?

No. The awards are open to members and non-members of the Association, as above.

When can I enter?

Entries for the GSMA’s GLOMO Awards 2019 are welcome now – completed entry forms and payment must be received by the official closing date of Wednesday 20th November 2019 at 5pm GMT.

Is there an entry fee?

Yes – Entry fees are payable for each entry submitted, as follows:

Categories 1, 2, 3 and 4
€ 450 per entry by GSMA Members / Associate Members
€ 500 per entry by Non GSMA Members

Category 5 – Tech4Good
€ 200 per entry for all Entrants

Note: There are no fees for entrants in Categories 6,7,8 and 9

Start-up Companies now qualify for a €200 rate per submission.

To qualify for the €200 Start-up Rate, companies must meet the following criteria:

  • The company must be less than 4 years old (founded after 01/01/2015)
  • The company employs less than 50 people
  • The company annual turnover is less than €1,000,000
  • Provide a URL to the company’s website confirming they are a start-up or a link to the company crunchbase profile must be supplied. Alternative sites will not be accepted.

Please note, if you incorrectly apply for the start-up rate and do not qualify for it, then your entry will be revoked and you will not be refunded the fee.

How can payment be made?
On-line payment by credit card is preferred. We accept AMEX, Visa & Mastercard. For queries regarding payment, please contact [email protected]. If credit card payment is not possible, you can do a wire transfer, bank details can be found here. Please ensure you mark your payment with your Entry Reference Number, which you are provided with once your entry is submitted when making payment. Please note – Entries will not be processed until full payment has been received. The deadline to pay by invoice is Wednesday 13th November. This is to ensure that the payment has cleared by the submission deadline.
Are the fees refundable if I decide to cancel my entry?

Entry fees are non-refundable once payment has been submitted.

What are the rules for entry?
Why is there an entry fee?

As the GSMA is a non-profit organisation, the entry fees help cover the costs associated with the administration and processing of the large number of entries received. Fees also contribute towards publicity, marketing, communications and other costs for the awards as well as to the awards event itself.

Can I enter the Awards if I am a previous winner?

Yes, although the spirit of these awards is such that emphasis is placed on innovation and tangible, beneficial advances in mobile communications. We strongly encourage that you should not submit the same product, service, initiative etc. as your previous winning entry, unless there have been significant new and innovative developments or enhancements which should be illustrated in your answers on the entry forms.

What formats should I send for video and picture materials?

As above, the on-line entry form includes an upload facility for you to provide multimedia. You will have the ability to upload 3 additional files to accompany your entry up to a maximum file size of 5MB each. These can be illustration pdfs, such as for customer testimonials, jpeg for photos or PowerPoint for technical diagrams or statistics, Word for text documents etc. but please keep these relevant to your entry and keep the pages to a minimum of one for each document.

You can also provide one URL to a video link for public video platforms such as YouTube, Vimeo and if required, please make sure you provide a password.

What supporting materials are accepted?

Additional on-line documents are accepted for each categories (please check category description under ‘Entry process & Formats’). Video submissions are not mandatory, but significantly help the judges in terms of visualising the use case and understanding the innovation and user benefits.

Please keep supporting information submitted to a maximum of:

  • One x 3 minute (maximum) video
  • Three x 1 page documents with further information, images, graphics etc.
  • 3 x web pages (which should be very specific to the entry) linked by URLs

Video: Please provide a URL link to your video (e.g. via YouTube, Vimeo or other public, English language video platforms) on the entry form and if required, please make sure you provide a password. Videos should ideally be in the English language, or with English sub titles please.

Other supporting information to a maximum of 3 x 1 page documents, could consist of independent information or data, extracts from analysts’ reports, testimonials or press articles, graphics etc. to support your entry. Please do make sure this supporting information is succinct and clear.

Web pages: If pointing judges to a website within your supporting materials or entry, please include a URL which is to very specific information relating to your entry, up to a maximum of three web pages, as judges will not have time to search websites looking for the pertinent information.

The on-line entry form includes an upload facility for you to provide the above links and documents. You will have the ability to upload 3 additional files to accompany your entry up to a maximum file size of 5MB each. These can be pdfs, jpegs, Word documents or PowerPoint, but please, as above, keep these relevant to your entry and keep the pages to a minimum of one per document.

For some of the award submissions we request entrants to please provide a link to where the app can be downloaded on one of the main app stores, or your website and a redemption code for free access (if the app is not free) so that our judges can download and experience the app for themselves.

Will I be sent an acknowledgement and/or receipt for my entry?

On completing and submitting the entry form, you will be sent an Entry Reference number which should be used in any queries.

When will the nominations be announced?

The GSMA will announce the full shortlist of nominees during late January 2020

How does the judging process work?

Entries will be judged against the criteria outlined in each of the category descriptions and the specific information requested on the entry forms. Assessment by the judges will take place in December 2019 and early January 2020 and discussions and decisions will be based solely on the information supplied by entrants. The decision of the judges will be final.

How do I attend the Global Mobile Awards Ceremony?

The GLOMO Awards Ceremony will take place at MWC Barcelona. The Ceremony will be open to all MWC attendees to attend. Further details on time, location and and information on pass types will be available nearer the time.

How can my company get involved in the Awards as a sponsor?
Award categories and other elements of the Awards event are available for sponsorship. To find out more, please contact [email protected] in the first instance.
Who are the GLOMO Award judges?

We typically enlist more than 250 independent judges from across the world. The panels comprise of leading industry and subject matter experts, analysts, journalists and academics and, in some cases, mobile operator representatives.

If I have any further questions regarding entering the Awards, who can I contact?
You can contact the Awards Administrators with any questions you may have regarding the Awards at [email protected]
Social Media

You can follow updates on the GLOMO Awards on Twitter under #GLOMOAwards

Where do I find out more about MWC Barcelona?

You can find out more at www.mwcbarcelona.com

I have received a text informing me I have won a prize – purportedly from the Global Mobile Awards?
Scam Warning- Important Information There are many people and groups that attempt to obtain your money or personal information inappropriately through fraudulent means. Often, these people and groups misrepresent who they are in an effort to deceive you about the legitimacy of what they are claiming. Sometimes, although not always, they will claim that you have won a lottery or sweepstakes and ask that you send them money so that they can release your supposed winnings to you. In such a situation, you should be very careful and fully investigate any and all claims before you send any money. Please be aware that there are many scams that use SMS / e-mail in an attempt to defraud people using methods similar to these, and we warn strongly against your responding to this type of SMS / e-mail without rigorous investigation to establish whether it is of a genuine nature. Generally, you should treat unsolicited communication (e-mail, phone & letters) that offer financial gain with extreme suspicion; be aware that legitimate lotteries rarely, if ever, ask for a fee to release your winnings; you should not pay any requested fee in advance without fully investigating the matter; and you should not provide banking details or other sensitive financial information in response to emails, phone inquiries and letters without a thorough investigation. In recent years we have been aware of instances of individuals and fraudulent organisations that have been sending notices to people falsely claiming that the recipients have won a lottery. These notices falsely claim to be from the GSMA and even have the name and contact information of GSMA employees along with GSMA branding. These notices are completely fraudulent, cleverly designed to trick people into sending money for prizes they will never receive. The GSMA is NOT AND HAS NEVER RUN a sweepstake, a lottery OR ANY FORM OF CONTEST OF THESE KINDS and has never asked anyone to wire money to redeem a prize. Please do not respond to any SMS, email, or any other means of communication claiming that you have won a prize. If you have any question as to the validity of an offer, please contact us at [email protected]
When and where does the Awards Ceremony and announcement of winners take place?

The GLOMO Awards Ceremony takes place at MWC Barcelona during the week of 24 February – 27 February 2020. Full details of the ceremony will be available nearer the time.

Can press or media attend the GLOMO Awards Ceremony?

Press and media are of course welcome to attend the GLOMO Awards sessions, full details of the venue and schedule of presentations at MWC Barcelona 2020 will be available nearer the time.

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