Telecom is transforming. Communications service providers (CSPs) face rising customer expectations, disruptive competitors, commoditized offerings, and razor-thin margins. Digital transformation provides an opportunity to reimagine the telecom experience—from service delivery to assurance. By automating workflows, CSPs bring ordering, care, and network together, bridge technology silos, and build a more productive global workforce. Ultimately, this defines a modern digital telco—with great experiences, end-to-end visibility, and assured services that improve retention and fuel growth.
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.