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PETE Technologies GmbH
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Location
Congress Square Stand CS318
Information
PETE Technologies GmbH is a technology company with a strong background in IT Service Management.
Developed by practitioners for practitioners, our multi-award-winning digital ITSM-consultant PETE combines process mining, advanced analytics, and large language models. PETE analyzes IT support and service processes across complex, multi-team support setups involving both internal and external providers.
By continuously evaluating real process data, PETE identifies redundant activities, inefficiencies, and typical process pitfalls that drive unnecessary effort and cost.
PETE delivers actionable intelligence that helps IT organizations reduce operational costs while simultaneously improving service quality and user satisfaction.
Through a conversational chat interface powered by curated LLMs, IT managers can interact with PETE like with a knowledgeable IT colleague - asking questions, exploring insights, and understanding their processes without technical barriers.
Focused, pragmatic, and outcome-driven, PETE Technologies stands for practical AI that delivers clarity, not buzzwords.
At Mobile World Congress 2026, PETE Technologies demonstrates how intelligent IT process analytics creates real-world impact for modern IT organizations.
Developed by practitioners for practitioners, our multi-award-winning digital ITSM-consultant PETE combines process mining, advanced analytics, and large language models. PETE analyzes IT support and service processes across complex, multi-team support setups involving both internal and external providers.
By continuously evaluating real process data, PETE identifies redundant activities, inefficiencies, and typical process pitfalls that drive unnecessary effort and cost.
PETE delivers actionable intelligence that helps IT organizations reduce operational costs while simultaneously improving service quality and user satisfaction.
Through a conversational chat interface powered by curated LLMs, IT managers can interact with PETE like with a knowledgeable IT colleague - asking questions, exploring insights, and understanding their processes without technical barriers.
Focused, pragmatic, and outcome-driven, PETE Technologies stands for practical AI that delivers clarity, not buzzwords.
At Mobile World Congress 2026, PETE Technologies demonstrates how intelligent IT process analytics creates real-world impact for modern IT organizations.