Mycom

  • Location

    Hall 2 Stand 2D21

Information

Innovative. Dynamic. Vibrant.
Mycom are committed to innovation, agility, and delivering AI-powered automation solutions for CSPs. Its products and expertise have helped many Tier 1 CSPs, worldwide. Trusted by 7 out of the 10 largest telco groups, they assure the experiences of their 2 billion+ subscribers.

Mycom offers award-winning Network Assurance and Service Experience Assurance solutions that enable Communications Service Providers (CSPs), Managed Service Providers (MSPs) and enterprises to manage mobile, fixed and enterprise services with high performance, at scale. Its telco transformation solutions are based on 25+ years of experience and expertise gained at the world’s largest, most diverse and most complex networks.

Mycom's innovative product portfolio offers Performance and Fault Management, Service Quality Management, Automation and AI Analytics.

Powered by predictive and generative AI-based analytics and automation, Mycom's Service Assurance solutions have helped its customers to reduce problem handling time by 100%, improve problem resolution times by 60% and reduce customer complaints by 90%.