Meet theGSMA Ambassadors and Community Agents

You’re in safe hands

Maintaining a safe environment for everyone, everywhere

Committed Community is GSMA’s multi-layered health and safety plan for MWC Barcelona. Using technology, as well as human resources, we ensure we’re creating a safe environment for MWC participants, as well as local citizens.

As everyone plays a part in creating a safe environment, we will have community agents inside the venue and trained ambassadors at various hotels to assist with any access protocol, health and safety measures – and the local community code of conduct. They are also on hand to provide information about the event and the city.

Our community agents are critical in ensuring that rules and regulations including density and capacity management, are thoroughly monitored, supervised and adhered to for everyone’s safety and security. They will also monitor that everyone wears a FFP2 mask at all times, maintains the established social distance of 1.5m, frequently washes or sanitises their hands – and follows all other Event rules and regulations.


Below you will find the full list of hotels where the Ambassadors will be present at MWC21:

  • Abba Sants Hotel
  • Barcelo Sants
  • Campanile BARCELONA SUD - Cornella
  • Catalonia Ramblas
  • Eurohotel Barcelona Gran Via Fira
  • Hotel 1898
  • Hotel Arts Barcelona
  • Hotel Barcelona Aeropuerto affiliated by Melia
  • Hotel España
  • Hotel Fira Congress
  • Hotel Gotico
  • Hotel Jazz
  • Hotel Porta Fira
  • Hotel SB Plaza Europa
  • Mandarin Oriental Barcelona
  • Medinaceli o Barcelona Colonial
  • Renaissance Barcelona Hotel
  • Sant Agusti
  • Silken Ramblas
  • The Corner Hotel
  • W Barcelona
  • Hilton Diagonal Mar
  • Hotel Barcelona Apolo affiliated by Meliá
  • Renaissance Barcelona Fira
*Hours of Assistance*

Hours of Assistance

MWC Ambassadors will provide assistance during the following hours:

Sunday 27 June, 11:00 – 21:00 hrs

Monday 28 June, 7:00 – 11:00 and 17:00 – 20:00 hrs

Tuesday 29 June, 7:00 – 11:00 and 18:00 – 20:00 hrs

Wednesday 30 June, 7:00 – 11:00 and 18:00 – 20:00 hrs

Thursday 1 July, 7:00-10:00 hrs

This programme is offered in conjunction with our partners: