Find out about how we are keeping you safe at the event

Avoid Hotel Fraud

Events as large as MWC Barcelona, unfortunately attract fraudulent accommodation sites. We advise all exhibitors and attendees to stay vigilant and only book through the GSMA official housing partner.

List of agencies to avoid:

  • Allen & Stratton Events
  • Euro-Events
  • International Trade Show Council (ITC)
  • Premier Destinations
  • Star Eventz
  • Universal Shows

It’s worth remembering that this isn’t an exhaustive list, and these operators can change their names to avoid detection.

How does hotel fraud work?

Stay alert if you receive any emails offering you room offers for the week of the exhibition! Fraudulent companies repeatedly email event participants with bogus offers. And watch out for websites and emails mentioning MWC Barcelona. Even those including official logos may be trying to trick you into believing they’re official or legitimate. Whilst their promotions may look attractive, once they’ve got your money, you’ll find they’ll mysteriously disappear.

  • Many attendees contact the hotel directly about the room they’ve booked, only to realise that the hotel has no record of them or their stay
  • This means lost money, as well as a last-minute rush to find accommodation which is often inconvenient and bad value for money
  • If you’re approached by a suspect company or have any questions, our customer support team will be happy to help you

    How you can avoid fraud

    It’s simple to avoid fraud. Just book through our Official Accommodation Partner, bnetwork– our trusted partner for almost two decades.

      Some handy things to check before booking

      • Don’t solely rely on the MWC Barcelona name and logo on websites or emails
      • The GSMA only authorises bnetwork to use our name and logo
      • Thoroughly investigate all documentation regarding a company not affiliated with bnetwork
      • Check carefully online to make sure they’re a reputable supplier
      • Use credit cards to guarantee your rooms, rather than wire transfers
      • Unlike wire transfers, credit cards offer some form of consumer protection

      Contact bnetworks’ customer support team

      bnetwork contacts

      Tel: +34 935 500 350

      Fax: + 34 934 141 786

      Email:

      [email protected]

      Web: www.mwcbarcelona.bnetwork.com