Connected Industries
Fintech and Commerce Summit: Agentic Commerce and the Human Experience
Date
Tue, 3 Mar
Time
10:00 - 10:30 CET
Location
Connected Industries, Hall 4
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Session Description
Agentic AI is transforming commerce for consumers and business alike. For consumers, it spans everything from inspiring purchase ideas to making final selections and executing payments. For corporates, it could mean new ways to optimise cash-flow, like automating supplier payments to capture early-payment discounts. As customers grow more comfortable delegating decisions to intelligent agents, the desire for human oversight remains strong. What does this shift mean for telcos and the new services they can offer, given their position at the centre of connected devices and access to data signals powering such transactions? How will banks and payment providers adapt as their role in the purchase journey evolves? Beyond agentic commerce, innovations in digital currencies like stablecoins are redefining how money is moved and stored, creating new possibilities for speed, security and control. These changes also introduce new challenges: identity, fraud detection, and intent verification become critical as transactions happen without direct human action. The real question: how do we balance automation with human choice and design trust into experiences that feel effortless for both consumers and the enterprise?
Join us to explore the future of commerce where agents take an active role and money itself gets smarter.
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