← Back To All Questions

Where do I register?

You can access the registration system here


What is the photo & ID check for?

At previous events we would use your passport or EU national ID card to check your identitywhen you collected your badge. Now that we have removed badges and registration desks, we have moved this check online and into the registration process.


How does the BREEZ photo & ID check work?

We will take the image from your passport and use biometric tokens to match this against a photo that we will take of you during the registration process. For further information on our use of facial recognition technology, click here


How long will it take for my photo & ID check?

If you use the fast track option with our facial recognition tool (BREEZ), your ID check will be instant. If you choose the standard option, this will be processed by our contact centre but may take a number of days dependent on volumes


What do I need to do to submit my ID?

This year we require all attendees to upload an image of their ID. For passports you only need to have an image of the photo and personal details page. For EU national ID cards you will require 2 images, one of the front of the card and one of the back. If the back is blank, please upload the front image twice.


Can I register onsite?

No. We no longer have registration facilities onsite and all attendees must be registered before they arrive.

If, for some reason, your registration is not complete or you are registering for the first time, you will need to use your mobile device (and mobile data) to complete your registration. You should expect this process to take sometime as you will need to undergo a photo & ID check as well as take a rapid test.


Can I register for more than one person?

You can only register in full for your own pass. Please use the Group Registration function for purchasing / using a code to start the registration process for another person. All attendees MUST log into their account and provide the mandatory personal information required – photo and ID submission. Attendees will be refused entry to the event if this information has not been provided, and verified before they arrive at the venue.


What forms of ID may be used to register?

Only passports or EU national ID cards are accepted to complete your registration


Will I still be allowed entry into MWC if I do not provide my ID information?

Attendees who do not provide their identification will not be able to complete their registration, access their Digital Badge or enter MWC.


Is there a minimum age or options for children to attend MWC?

The GSMA acknowledges that there may be circumstances in which an adult has to bring an individual younger than 16 years of age (a “Minor”) to the Event in the absence of adequate childcare. Please note the following before deciding to bring a Minor to the Event as the Event environment may not be suitable for all Minors.

Please keep in mind that the Event includes:

· Large crowds

· Loud noises and music

· Significant visual stimulation (including bright lights, large screens and demonstrations)

Should you decide to still bring a Minor to the Event we are committed to providing you and your Minor with a safe experience and as a part of our Committed Community initiative at this year’s Event we have implemented the following procedures:

Pre-Approval Process: Any adult desiring to bring a Minor to the Event must request permission from GSMA via [email protected] (approval is at GSMA’s sole discretion) prior to entering the Event. Please note the approval process can take up to 72 hours and any onsite requests may significantly delay your entry to the Event so we encourage you do make all requests in advance.

Enhanced Health and Safety Requirements: Due to the ongoing Covid-19 public health emergency GSMA have developed a multi-layered safety approach, Committed Community, in coordination with and approved by the Catalan health authorities. This will make it mandatory for all Minors six years of age and older to wear face masks and while not mandatory face masks are recommended for Minors three years of age to five years of age. The above does not apply solely in circumstances where the Minor cannot wear a mask for valid medical or behavioural reasons, provided that the adult must, on behalf of the Minor, possess a certified doctor’s note with relevant credentials and may be asked to present the note at any time. All Minors, regardless of age, must complete a COVID test and receive a negative result prior to entering the Event at our onsite testing facility located at Hall 1, Fira Gran Via that can be booked prior to arrival (cost €15) further details can be found here

General Event Requirements: The adult must accompany the Minor at all times and is responsible for ensuring both the Minor’s safety and the Minor’s compliance with all rules and regulations, including all health and safety protocols. Adults are asked to help maintain a professional, disturbance-free environment. For safety reasons, Minors are not permitted entry to the Event venue during build-up and dismantling. No exceptions are provided.

Minor Friendly Facilities: Should you find yourself in need of a moment of quiet while attending the Event, we invite you to visit our minor friendly space located in Hall 2, room D.


Is there a registration deadline?

The registration system remains open throughout the event, however ALL attendees need to have their identity checked before arriving at the venue and processing times vary. To avoid any issues, please make sure that you have completed your registration and had your ID checked before you arrive. Your registration account will clearly display whether you have completed all mandatory information and are ready to enter the venue.


How can my invited attendees submit their Passport / EU national ID card data?

Your attendees will receive instructions on how to access their account and submit this information. When they first log in, they will be asked to add in some further personal information and then will be taken to the ID submission page.


How do I apply for a Press / Industry Analyst pass?

To apply for a Press / Industry Analyst pass please visit the Press Zone first to check our application criteria. Then select the Apply Now button at the bottom of the registration website.


I applied for Press / Industry Analyst Accreditation and am still waiting to hear if it has been accepted.

The Press Team is reviewing your accreditation request and they will respond to you shortly to advise if you have been approved. Please be aware that this process can take up to a week to be completed.

If you feel that your application has been declined in error please contact a member of the GSMA Press Team at [email protected]


How do I get my GSMA Member discount code?

Please contact [email protected] for GSMA Member discounts.


My code has expired

If your registration code has expired, please contact the person who sent you the code for assistance.


Are there any registration or discount codes available?

Invitations are sent exclusively from Exhibitors, Partners and Sponsors directly to their staff and guests.

Only attendees from GSMA Member organisations are eligible for a 30% discount on pass purchases. For more information on becoming a GSMA member, please visit the GSMA website or email [email protected]


How can I register for the Ministerial Programme?

The Ministerial Programme is an invitation only event targeted at senior government and industry representatives.

All information about the event can be found on the Ministerial Programme website.


I have problems with my registration code, what can I do?

If you have issues with your registration code, please contact the company who sent you the invite in the first instance. If the code is valid but still not working, please contact [email protected]


How can I register myself as a speaker?

Conference and keynote speakers will be contacted directly by the speaker management team with instructions on how to register.

If you are speaking at an event or programme other than the official Conference programme, please contact the organiser for that event for instructions on how to register.


How can I upgrade my pass?

Please log back into your registration account to upgrade your Pass.

Once you have received confirmation (by email) of your upgrade, go to your digital badge and press refresh in the top right hand corner to update your digital badge.


I have problems during my registration, what can I do?

If you have an issues completing your registration, you can use our chat facility that is located in the bottom right hand corner of your screen.