Speakers

John Carney

John Carney

Position

SVP Communications & Media

Company

Salesforce

Description

John’s 30-year career has included a wide range of senior sales, distribution, marketing and general management roles at companies including: MCI, T-Mobile USA, Sprint, Google and Motorola with both domestic and international responsibilities.
As Global Go-to-Market head at Google/Motorola, John was responsible for developing and leading the global go-to-market strategy and implementation for Googles recent acquisition of Motorola Mobility in the highly competitive smart phone category. John’s team achieved 130% year over year sales growth from 2012 to 2014, increased market presence from 10 to 46 countries, increased market share position in all major markets. Notable improvements were Brazil where Motorola moved from #4 to #2 in the market, the US from number 10 to 5, UK from number 12 to 7 and India where Motorola had no presence to 5.7% market share in 6 months via creative online-only business model.
During his tenure as CMO for consumer marketing at Sprint, John was responsible for leading the sales and marketing turnaround strategy and tactical implementation for Sprints consumer wireless business. John had direct responsibility for overall company new customer growth and customer retention and churn for 55 million customers and 5 brands. John’s team delivered 10 consecutive quarters of year-over-year customer growth and the best quarterly customer gain in 6 years achieving 1.6 million net new customers. This was achieved by repositioning the Sprint brand as the best value for wireless customers that want to do more than talk, launching a disruptive best-value strategy with the game-changing “Any Mobile Anytime”, “Get More for $69” and “Truly Unlimited” marketing campaigns.
As the Chief Sales Officer at T-Mobile, John led and developed 9,000 sales, sales operations technical support professionals in delivering world-class sales and service to more than 25 million customers. Led national retail, dealer, e-commerce, B2B sales and telesales, supporting more than 25,000 doors of retail distribution. John’s retail and business teams won JD Power Awards for best retail satisfaction every year it was awarded (3 years in a row) and also won for Best Business Sales Satisfaction.
John holds a B.S. degree from the University of Illinois in Marketing and an MBA from Northwestern University, Kellogg School of Management.

Sessions

Digital Transformation: Reinventing your Customer Relationships

Conference Monday, 25 Feb 11:00 - 12:10 Hall 4 - Auditorium 3 Industry 4.0
John’s 30-year career has included a wide range of senior sales, distribution, marketing and general management roles at companies including: MCI, T-Mobile USA, Sprint, Google and Motorola with both domestic and international responsibilities. As Global Go-to-Market head at Google/Motorola, John was responsible for developing and leading the global go-to-market strategy and implementation for Googles recent acquisition of Motorola Mobility in the highly competitive smart phone category. John’s team achieved 130% year over year sales growth from 2012 to 2014, increased market presence from 10 to 46 countries, increased market share position in all major markets. Notable improvements were Brazil where Motorola moved from #4 to #2 in the market, the US from number 10 to 5, UK from number 12 to 7 and India where Motorola had no presence to 5.7% market share in 6 months via creative online-only business model. During his tenure as CMO for consumer marketing at Sprint, John was responsible for leading the sales and marketing turnaround strategy and tactical implementation for Sprints consumer wireless business. John had direct responsibility for overall company new customer growth and customer retention and churn for 55 million customers and 5 brands. John’s team delivered 10 consecutive quarters of year-over-year customer growth and the best quarterly customer gain in 6 years achieving 1.6 million net new customers. This was achieved by repositioning the Sprint brand as the best value for wireless customers that want to do more than talk, launching a disruptive best-value strategy with the game-changing “Any Mobile Anytime”, “Get More for $69” and “Truly Unlimited” marketing campaigns. As the Chief Sales Officer at T-Mobile, John led and developed 9,000 sales, sales operations technical support professionals in delivering world-class sales and service to more than 25 million customers. Led national retail, dealer, e-commerce, B2B sales and telesales, supporting more than 25,000 doors of retail distribution. John’s retail and business teams won JD Power Awards for best retail satisfaction every year it was awarded (3 years in a row) and also won for Best Business Sales Satisfaction. John holds a B.S. degree from the University of Illinois in Marketing and an MBA from Northwestern University, Kellogg School of Management.

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