Transformation of public services

Ministerial Programme (invite only)

Date & Time

Wednesday, 27 Feb

11:30 - 13:00


Hall 4 - Auditorium A


In today's society, there is a growing demand for public services to be accessible irrespective of time and place. Citizens around the world now consume a range of mobile-enabled financial, educational, health and utilities services, and pressure is growing for governments to further embrace technologies that innovate services and generate benefits for society at a lower cost.

This session will explore the opportunities for public organisations to use technology, big data and blockchain to fundamentally reimagine and transform the engagement models of government services.

Héctor María Huici (Presentation)

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