At the crossroads where technology meets society, an incredible reshaping of the world, as we know it, is taking place. As technology continues to fuse the boundaries between physical and digital, key companies are pioneering in creating services that are at the forefront of this digital shift. In this category, we distinguish the organisations to watch across market verticals.
The Consumer is King. As consumers migrate to the digital age, every business needs to evolve their relationship and product to match the, now, connected consumer. This category recognises the companies who have redefined the business-to-consumer relationship, from a transactional interaction to a personalised and protected conversation.
Globally, there are more than 9 billion mobile connections (GSMA Intelligence, July 2019). Mobile technology now affects the everyday lives of over 5 billion people. Networks and technology are at the epicentre of mobile innovation, and this category recognises the companies that are revolutionising the capabilities and reach of mobile and digital technology.