How to validate your Digital Contractor Pass

Now that you are registered for a Digital Contractor Pass, you need to start planning to ensure that your pass is ‘active’ before travelling to the venue.

If you have not already done so, please log in to your Digital Contractor Pass account. The first time you do this you will need to use the ‘set your password’ function. Please ‘click here’ to see instructions for this process.

Vaccination / Testing

Your Digital Contractor Pass will not work until you have uploaded one of the following:

  • Recognised proof of vaccination
  • Recognised recovery certificate
  • Recognised proof of a negative test result

Details of recognised proof can be found here.

Details of local test centres can be found here.

Please plan in advance, upload your document as soon as you can to ensure that your Digital Contractor Pass is valid before you come to the venue. Uploaded documents need to be verified which may take up to 24-72 hours. Negative test results are valid for the day of the test and the following two days.

Activation Process

*Health Documents*

Health Documents

When you sign in you will see this screen; this is where you need to upload one of the abovementioned documents.

You cannot move on from this step until your document has been validated, this can take up to 24-72 hours. Please do not come to the venue until your document has been validated.

*Your documents have been rejected*

Your documents have been rejected

Check if you have received an email from our medical partner Quirónprevención and follow next steps.

*Health Declaration*

Health Declaration

Before entering the venue, and to ensure your Digital Contractor Pass is active, you must complete a health declaration on a daily basis.

*Venue Access*

Venue Access

This is how your Digital Contractor Pass will look once it is fully activated!

When approaching the access gate to the venue please present your Digital Contractor Pass on your smartphone browser alongside your corresponding Passport or EU National Photo ID, for inspection.

*Unable to activate?*

Unable to activate?

Please wait a few minutes and refresh the page, if you are still unable to activate, contact us using our chat

Safety

To access the venue during build-up and dismantling you must be wearing a hard hat, a high visibility vest and an FFP2 face mask (without a valve).

If you have any further questions please click here for more information and our FAQ. If you need technical assistance, there is a ‘Live Chat’ function in your Digital Contractor Pass account.