Nuance Communications Inc. for Nuance Gatekeeper

1f. Best Mobile Authentication & Security Solution

Nuance Gatekeeper – AI-powered biometrics tech that has saved $2B in mitigated fraud costs – is capable of detecting fraud and authenticating customers by the sound of their voice (in as little as half a second), the way they type, or the device they’re using. Combining voice biometrics and natural language understanding technologies, and leveraging 4th generation deep neural networks, Nuance Gatekeeper allows organizations to validate customers’ identities in a secure and frictionless way, across any channel they engage – and immediately start personalizing a customer engagement. Its cloud-native platform speeds deployments and enables a future-proof implementation model, allowing for more security and reliability.

Judges Comments

“Frictionless user authentication makes for a strong value proposition, and the layering of different behavioural factors lends further confidence – this class of product will become pervasive.”



1f. Best Mobile Authentication & Security Solution

Dave Birch

Consult Hyperion

Director of Innovation

John Devlin

P.A.ID Strategies


Alan Goode

Goode Intelligence


Peter Counter

Mobile ID World

Managing Editor

David Rogers

Copper Horse Solutions Limited


Michela Menting

ABI Research

Research Director

Charles Brookson



Paul Rodgers



Julian White

Nu Dimensions

Cyber Security Advisor

James Moar

Juniper Research

Senior Analyst

Gorkem Yigit

Analysys Mason


Kevin Bailey


Principal Analyst Security and Storage


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