SpatialBuzz Back to Exhibitor Page
Customer-Driven Network Improvement
Combining real-time customer engagement with real-world device measurements, Ookla’s SpatialBuzz platform is a new way to increase customer satisfaction and prioritize network improvements.
SpatialBuzz improves operational efficiency and decreases mean time to resolution for service issues. With SpatialBuzz, digital teams can provide seamless customer engagement in existing tools, customer care teams can reduce call center volume and provide more contextual support, and engineering teams can quickly discover network issues and prioritize improvements.