RingCentral

RingCentral

RingCentral Contact Centre Back to Exhibitor Page

RingCentral Contact Centre is an industry-leading cloud contact centre solution, enabling organisations to provide exceptional customer experiences through connected, empowered, and engaged employees. It is a market leading solution that helps businesses embrace a future-fit technology stack, enable remote agents, reduce costs, improve operational efficiency, and ultimately delight customers. Capabilities such as real-time reporting, comprehensive workforce engagement, and AI-based sentiment analysis, together with a vast suite of integrations, give businesses the tools they need to deliver high operational agility and return on investment (ROI). Empowered and motivated agents deliver faster, more personalised customer experiences, leading to faster time to resolution and higher CSAT scores. To find out more about RingCentral Contact Centre, view our website here: https://www.ringcentral.com/effortless-customer-engagement.html