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SoftAtHome

SoftAtHome

Eyes'ON Back to Exhibitor Page

MONITOR & OPTIMIZE END-USERS' HOME & ON-THE-GO EXPERIENCE WITH ANALYTICAL TOOLS THAT LEVERAGE THE CLOUD

SoftAtHome gathers data to better understand the customer environment and provides tools so that operator Customer Care can act more rapidly and efficiently. Eyes’ON is also an excellent product for Network Operation Centres to manage the installed base of operator equipment. AI-based tools and analytics feed operators with data to solve home network issues, sometimes even before they occur.

SoftAtHome’s Eyes’ON is the perfect network diagnosis and monitoring solution for operators. It allows them to monitor directly the service used by a device, to identify which device is using which service, to detect a service degradation for each packet and automatically remediate to that degradation. Moreover, Eyes’ON allows the operator to give priority in the network to a device or a service by defining automatic rules and use this to monetize a new service to the end-users.