MYCOM OSI

MYCOM OSI

EAA-Service Quality Management ProAssure™ Back to Exhibitor Page

Anticipating service problems helps service providers to protect their SLAs. More so in 5G, Private Mobile, Enterprise and IoT networks. EAA-Service Quality Management drives your NOC/SOC priorities to focus on service-impacting problems and automates root cause analysis.

Integrating with SLA Management systems, EAA-Service Quality Management captures SLA clauses and calculates SLA breaches, round the clock. By proactively identifying problems with individual enterprise services and SLAs, and by analyzing service and customer impacts, you can channel your SoC activities for proactive remediation.

By segmenting service problems by location, groups of users and devices you can sharpen your focus on resolving the most critical service problems.

Architected using web architecture with Open REST APIs, Kafka and elastic storage, EAA-Service Quality Management scales as your network and services grow.