Mindtitan

CS Assist tool Back to Exhibitor Page

CS Assist Tool - AI solution that, by listening to the calls, superpowers your customer service agents.

CS Assist tool enables customer service agents to handle each call more efficiently by following and transcribing the conversation in real-time using enhanced speech recognition and natural language processing models. CS Assist Tool helps the agents to ask the right specifying questions and give the best answers by following the solution flow.

https://vimeo.com/527518997