whenwhyhow (a.k.a Anbotux)
whenwhyhow (by Anbotux) is an omnichannel customer-analytics and actionable AI based #digitalempathy rules engine startup. whenwhyhow is the missing piece of digital customer service and business intelligence puzzle providing a new case of actionable AI (different from NLP and recommendation) for intensive in customer service verticals as banking, insurance, telcos, airlines, utilities, eCommerce, helping to improve loyalty, reduce churn and boost LTCV. whenwhyhow got inspired from how human based customer service acquired customer-mindset insights and transformed that knowledge into personalization and empathy. The whenwhyhow integration with your digital channels (conversational or not) and CRM is API based, easy & painless.