Empirix GSMA member

Empirix has been protecting customer experience for companies around the world since 1992. We are the recognized leader of customer-centric business assurance solutions, providing a unified view of end-to-end user communications and behaviors across networks. Service providers and enterprises worldwide rely on us to accelerate new revenue opportunities and optimize operational costs, user experience and customer loyalty. Our innovative portfolio delivers business analytics and customer-agent emulation testing, monitoring and troubleshooting to transform customer, network and service behaviors into real-time unified, actionable intelligence. Although the introduction of modern technologies such as 5G, NFV, and IoT, adds complexity to technical landscapes, it empowers us to accelerate our clients’ journey towards digital transformation.

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