General Information for Attendees with Disability.
Please email GSMA at [email protected] up to two weeks before the event with any questions or to request any of the services available below.
We offer an adapted taxi booking service prior to the event through our partners, Barcelona Special Traveller – a specialised local company on inclusivity services. If interested in this service, please contact:
Access: We have designated areas at both North and South entrances where adapted taxis are allowed to stop and pick-up/ drop-off mobility restricted attendees by the local police.
Drop off: We have a dedicated area at the VIP car pick up/drop off area at CC3. A car sticker needs to be requested in advance and no later than Feb 8th. Please contact: [email protected]
Access: Adapted parking spaces are available in Parking B and F. Car owners must present a valid disability sticker in the car
The three closest metro stations to Fira Gran Via venue have adapted elevators (Europa Fira on FGC/ L9S, Fira on L9S and Foc on L10S)
Wheelchair accessibility is available at the venue. There are three main access points at South Entrance, Hall 1 and North Entrance. Each hall has at least one adapted lift available which connects with the upper walkway. All toilets in Fira Gran Via have at least one adapted toilet for both men and women. Networking Gardens on the upper walkway have easy access to adapted elevators. Scooters are not allowed in the venue for Health & Safety reasons.
Wheelchair spaces are reserved at all auditoriums in Hall 4 and theatres in Hall 8. We are happy to help make arrangements for wheelchair users to access all our features.
Guide Dogs are allowed at MWC19, but in order to gain admission to the event, the owner of the dog will be required to present legal documentation. The individual presenting the card must be the person to whom the card is issued and the dog credentials must correspond to the dog identified on the card. Owners must be responsible for cleaning after their dog. If you need access to the event with a guide dog, please contact GSMA.
Attendees with disabilities who require the assistance of a companion during MWC can request a Companion Pass from GSMA, up to two weeks before the event. The following rules apply to the Companion Passes:
During the conference keynote sessions at Auditorium 1 in Hall 4, MWC will facilitate a speech-to text reporter system (STTR) where the reporter will convert the speech in to written English language. Attendees with functional hearing loss should contact GSMA to request audio aid for the keynote sessions.
Barcelona Special Traveler is our specialized service provider for different inclusive services. If interested in this service, please contact:
Tel: +34 937637347
Office Hours: 09:00-14:00h to 16:30-19:30h
Out of Office Hours Tel: +34 609675466
Email: [email protected]
They provide a multitude of services that range from accommodations to transport, see more below.