Judith Palmés Bosch

Managing Director, Strategy&Consulting - Customers and Services, Accenture

Judith Palmés Bosch

Speaker Bio

Managing Director with 25 years experience in Accenture.

Based in Barcelona, I am a Global expert in Accenture for Customer Service (Order to Cash) practice, with successful experiences of implementations in +100 countries, impacting thousands of employees and getting relevant Business Cases.

Deep knowledge of Consumer Packaged Goods Industries.

Strong professional skills in Business driven transformations, Customer centricity, Customer Service, Order Management, Sales and Change Management enabled by technology platforms as S4Hanna, C4service and Salesforce and analytics.

Large and intensive experience in design and implementation of complex Business-driven, digital transformations in multinationals involving new operating models, new technologies, processes and analytics delivering relevant business cases.