George Finn

Managing Director, Accenture

George Finn

Speaker Bio


George is a Managing Director at Accenture and part of the leadership team for our Accenture ServiceNow business group and our Communications Industry team.


 


George is an accomplished digital transformation executive with extensive communications industry experience in North America and globally, as both an operator and advisor, across a wide breadth of wireline and wireless service providers, network equipment providers and operational functions. 


 


George designed and executed many digital and AI-based transformational programs across Service Delivery, Service Assurance and Field Services functional domains.  Additionally, George has implemented new operations models across delivery and assurance incorporating customer journey design, intent categorization & analytics, customer management, proactive digital notifications  and ongoing DevOps or citizen development.


 


George earned a Bachelor of Arts degree in history from Boston College, and his MBA from the University of Michigan.