François Charcosset

Commercial Operation Director, Orange

François Charcosset

Speaker Bio


François Charcosset is Commercial Operations Director at Orange corporate, supporting affiliates in their sales and distribution activities with a focus on digitalizing tools and processes, to boost productivity and customer experience .

He is engaged in “future of telco retail” white paper in collaboration with GSMA Intelligence unit.

Prior to this he covered various sales management positions in Orange France, before focusing on digital channel development in both UK and Slovakia, delivering digital sales conversion platforms and optimizing customers omnichannel interactions.

He then conveyed this broad commercial channels expertise as Europe online director leading several international projects enhancing digital and omnichannel capabilities across Orange footprint.”