Frances is the Global and US Lead for Deloitte's Unlimited Reality™, an integrated business group that helps enterprises shape new value frontiers in the next-gen computing, where artificial intelligence meets metaverse. In this role, she is responsible for the strategic direction and growth agenda, market positioning and ecosystem shaping, and overall financial performance of the business.
Frances also serves as the Global Offering Lead for the Customer Strategy & Design practice, housing 2,200+ strategists, designers, and entrepreneurs who collaborate with clients and communities to humanize digital transformation and build next gen connected products and services.
Over the past two decades, Frances has helped her clients launch several new businesses and delivered over $1.5 billion incremental revenue. As a seasoned professional services business builder, she spearheaded the launch of several global practices, and served on the executive leadership team for Global Deloitte Digital and Global Monitor Deloitte.