Telecommunications professional experienced in Business Mobility, Unified Communications and Collaboration, Contact Center, WebRTC, GSM/GPRS/UMTS, IMS Core and Carrier VoIP technologies, with high expertise on 3GPP and GSM protocols, IP and applications and services, as well as Intelligent Network solutions, Videoconferencing and Multimedia.
Strong experience in Strategic Product Marketing and Management, PreSales and Customer Support, Business Development and Media and Customer Relations.
Strong leadership skills and broad international experience. Bilingual English/Spanish (basic skills in French). Excellent communication skills, and broadly recognized for quality and customer satisfaction. Great negotiation skills and known for flexibility and adaptability, motivator and team player with the ability to influence others and propagate ideas. Never afraid to face a challenge and convinced that failure is never an option.
Additional skills in multimedia technologies, video production, DVD authoring, graphic design and social networking.
I like working with state-of-the-art technology and I'm an easy learner of any new technological solution.
Specialties: Unified Communications, WebRTC, GPRS/UMTS, IMS and VoIP Core Network Technical Marketing, Product Line Strategy Definition, Requirement Collection and Tracking on the Product Line and 3rd Party products integration, Positioning, Customer Engagement, International Travel.