Speaker Bio
Alisha is the Head of Customer Experience and Product for Visible, the first all-digital wireless carrier in the US, owned by Verizon. Visible was named by Fast Company as one of the most innovative companies in the world.
Alisha brings her multi-disciplinary background blending technical and business acumen to Visible, which is on a mission to reimagine what wireless should be: radically simple, fundamentally accessible and audaciously inclusive. She leads her team in bringing innovation to the customer experience in defining, building and managing digital-first product solutions and transformations leveraging the latest technologies. During her tenure at Visible, Alisha has overseen the launch of over 250 products and experiences including eSIM, an innovation that allows Visible customers to sign up for Visible in as little as fifteen minutes, right from their phones. Visible has since become an industry leader in the eSIM space, with over 29% of its total subscribers on eSIM. Alisha has also led her team in developing and bringing to market Visible’s AI chatbot, network free trial, and the establishment of a division focused on security, fraud and accessibility.
Alisha joined Visible in 2019 as an Executive Program Manager and was quickly elevated to leading the entire Product Organization. She previously held technical, product and operational positions in industries such as architecture, SaaS, consulting, as well as the nonprofit arena including the United Nations. She holds a degree from Seton Hall University in International Relations and Diplomacy and had a concentration in Economics.