Trust is Everyone’s Business: Protecting Brands, Consumers and Our Networks in a Time of Digital Distrust


Tuesday, 29 June: 14:15 - 15:15


My MWC Online, Hall Virtual



Session Description

Verifying Voice: What Happens When Consumers Stop Answering Their Phones?


In 2019, Americans alone received more than 77 billion robocalls. Many other countries are also feeling similar increase in illegal “spam” robocalls which results in significant financial loss for service providers, enterprises and consumers.

Presented by:

-  Michael O’Brien, Chief Product Officer, iconectiv


iconectiv experts will discuss global trends in robocalling and spoofing (types and economic impact) and provide a high level overview of global regulator actions to mitigate fraud associated with illegal robocalls. As the policy administrator for the world’s first implementation of STIR/SHAKEN—rolling out now in U.S.—iconectiv will also highlight how new policy, like STIR/SHAKEN will impact global service providers (including the new requirements required for services providers).

-  Michael O’Brien, Chief Product Officer, iconectiv
-  Chris Drake, Chief Technology Officer, iconectiv


Verifying Text and Messaging: The Role of Mobile Ecosystem Participants


Texting changed the way we communicate—and now messaging technology like RCS, innovations with SMS, and other new technology is creating a new target for fraudsters within the messaging channel. Iconectiv will bring together industry leaders to have a discussion about evolving trust models specific to messaging (SMS and RCS) and what this could mean for consumers, businesses and ecosystem participants.


-  Cliff Holsenbeck, Sr. Product Management, Trusted Communications, iconectiv


-  Craig Lennon, Global Partnerships Lead - Business Communications and Infrastructure, Google
-  Neil McGrath, Chief Consulting Architect for Messaging, AT&T
-  Silvija Renusa, Sr. Product Manager, Infobip


Attendees will leave with better understanding of trust issues and actionable recommendations they can put in place to preserve trust.    
To learn more visit, Trusted Communications.

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