Monetizing Mobile with Instant Messaging by fonYou Telecom

Running

Monday, 28 June: 14:30 - 14:45 CET

Location

My MWC Online, Hall Virtual

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Session Description

More than 90% of prepaid top-ups are still sold through brick-and-mortar stores. Now, by combining AI, RCS  messaging and electronic payments telecom operators can fully automate this process and take full ownership over the customer experience. During this session, carrier case studies and results will be presented of how digitalizing and automating prepaid airtime top-ups generates higher revenues and markedly improve customer satisfaction as a result. 

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