Customer Engagement

customer engagement braze topic sponsor logos

Customer engagement has been a key battleground for brands, service providers and governments for decades, but its evolution and importance have accelerated in recent years driven by the internet, mobile and then smartphones. Customer Engagement will look at examples across all industries to understand how you can set the benchmark for customer engagement, retain and gain customers and grow revenue.

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Explore all Customer Engagement Agenda Sessions
Networking & Drinks with BrazeDate: Wednesday, 26 February
Time: 17:00-19:00
Location: Hall 4 Piazza
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Our Sponsor’s Views

Customer Engagement : Amplify Within Your Ecosystem.
Take your marketing to the next level with Braze. Engage with anyone, anywhere, at any time-all within your existing ecosystem. Learn More

“To orchestrate high-quality customer experiences, your technology ecosystem must be capable of experiencing the world as it happens, instantaneously responding to new insights and changes in your customer’s journey in order to deliver value through relevance at every opportunity.”

Bill Magnuson

CEO and Cofounder, Braze

At Braze, it’s our mission to power relevant and memorable experiences between customers and the brands they love. Context underpins every Braze interaction in our customer engagement platform, helping brands foster human connection with consumers. Learn more at

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